Calling, texting, or emailing 211 is a great option for getting your questions about COVID-19 vaccines answered, but a lot of people have vaccination questions right now, so you might find that you have a long wait on the line. Once the phone is answered you can enter your phone number for a 211 operator to call you back. That way you don’t have to sit and wait. You can go about your business until they call you.
The 211 team will call you back within 24 hours. If call center capacity is reached for a 24-hour call-back time frame, the queue will be closed. If you hear this message, please try calling the next day.
You can also text ORCOVID to 898211 or email ORCOVID@211info.org.
This article first appeared in the March 3, 2021 issue of Oregon Coronavirus Update.